Payment Policy

One-time payments only. No hidden fees and no recurring subscriptions. All transactions are processed in US dollars ($).

Accepted Payment Methods

The payment methods available to you are the ones displayed on the checkout page. We deliberately do not print badges for methods we have not enabled — if you see it at checkout, it works; if you do not see it, we do not accept it yet.

When You Are Charged

Your card is authorized when you place the order and charged when the order is accepted for fulfillment. If we cannot fulfill an order, the authorization is released or the charge refunded in full.

Authorization Holds

Some banks place a temporary authorization hold on your account when an order is placed. If an order is cancelled, the hold is released by your bank, usually within 3 to 5 business days. A released hold is not a refund and will not appear as a separate credit.

Sales Tax

Any sales tax that applies to your order is calculated at checkout based on your shipping address and displayed before you pay. Nothing is added after checkout.

International Transaction Fees

Some banks charge a foreign transaction fee, commonly around 3%, because our payment acquirer may process the charge outside the United States. That fee is set and collected by your card issuer, not by us, and we do not receive any part of it. If you want to avoid it, use a card that does not charge foreign transaction fees.

Payment Security

We do not store your full card number. Payments are processed by third-party payment providers that maintain PCI DSS compliance, and the connection between your browser and this site is encrypted using HTTPS with TLS.

Pricing Errors

Prices and product information are checked regularly, but errors happen. If an item is listed at an incorrect price, we will contact you before shipping and give you the choice of buying at the corrected price or cancelling the order for a full refund. We do not charge a different amount than the one you agreed to at checkout.

Currency

All prices on this site are in US dollars. If your card is denominated in another currency, your bank sets the conversion rate.

Chargebacks

If something is wrong with your order, email support@trilumitybeauty.com first — we can usually fix it faster than a bank dispute, which typically takes 30 to 90 days. If you do file a chargeback, we will respond to your bank with order records, tracking data and delivery confirmation.