These Terms govern your use of trilumitybeauty.com and any order you place with us. By using this site or placing an order you agree to them. Trilumity is a brand of MEOWPAMPER LLC, a Colorado limited liability company ("we", "us", "our").
1. Eligibility
You must be at least 18 years old, or the age of majority in your state, to place an order. By ordering you confirm that you meet that requirement and that the payment method you use belongs to you or that you are authorized to use it.
2. Your Account
You do not need an account to buy from us; guest checkout is always available. If you create one, you are responsible for keeping your password confidential and for activity that happens under it. Tell us promptly if you believe someone else has access.
3. Products, Descriptions and Colors
We describe our products as accurately as we can. Colors displayed on a screen vary with your device, its calibration and your lighting, and dye lots vary between production runs. Small differences between the photograph and the item you receive are normal and are not defects.
Measurements are given as guidance. Ornaments, wreaths and garlands are finished by hand, so allow reasonable tolerance — roughly 1 to 2 cm on a stated length or diameter. Where a product is made from a mix of materials, the listing says so. We do not describe artificial greenery as real foliage, and we do not describe a plated or coated finish as solid metal.
4. Pricing and Pricing Errors
All prices are in US dollars and are exclusive of any sales tax, which is calculated at checkout. Prices can change at any time before you place an order, but the price you see at checkout is the price you pay.
If a product is listed at an incorrect price because of a typographical or system error, we are not obliged to sell at that price. We will contact you before shipping and offer you the choice of buying at the corrected price or cancelling for a full refund.
5. How a Contract Is Formed
Placing an order is an offer to buy. Our order confirmation email acknowledges that we received your offer; it is not acceptance. A contract is formed when we dispatch the goods and send you a shipping confirmation. We may decline an order — for example where an item is out of stock, where the delivery address is outside our service area, or where we suspect fraud — and if we do, we refund you in full.
6. Shipping, Returns and Cancellation
Delivery times, shipping costs, the service area and import duty treatment are set out in our Shipping Policy. Return rights, conditions, the RMA process and refund timing are set out in our Refund and Returns Policy. Both pages form part of these Terms.
7. Customer Reviews
We follow the Federal Trade Commission Rule on Consumer Reviews and Testimonials. Specifically:
- We do not create, buy or procure fake reviews, and we do not write reviews under customer names.
- We do not offer compensation conditioned on the sentiment of a review.
- We do not suppress a review because it is negative. We remove a review only if it contains unlawful content, personal information, spam, or content unrelated to the product.
- Any review posted by someone connected to our business will be disclosed as such.
By submitting a review you grant us a non-exclusive, royalty-free license to display it on this site and in our marketing, and you confirm the review is your own honest experience.
8. Acceptable Use
Do not use this site to break the law, to introduce malware, to scrape or copy the site systematically, to resell our products as your own brand, or to interfere with the site's operation or other users.
9. Intellectual Property
The Trilumity name, the site design, our written product descriptions and our photographs are owned by us or licensed to us. You may not copy, reproduce or use them commercially without written permission. Third-party brand names that appear on this site remain the property of their owners.
10. Copyright Complaints (DMCA)
If you believe material on this site infringes your copyright, email support@trilumitybeauty.com with: your contact details; identification of the work you say is infringed; the URL of the material in question; a statement that you have a good faith belief the use is not authorized; a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We remove infringing material promptly once a complete notice is received.
11. Disclaimer of Warranties
The site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose. This does not exclude any warranty or right that cannot be excluded under applicable law.
12. Limitation of Liability
To the fullest extent permitted by law, our total liability arising out of or connected to any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.
Some states do not allow the exclusion or limitation of certain damages. Where that is the case, the limitations above apply only to the extent permitted in your state, and nothing in these Terms takes away a right your state gives you.
13. Indemnification
You agree to indemnify us against claims arising from your misuse of the site or your breach of these Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law rules.
Nothing in this section limits your rights as a consumer. You may bring a claim in the courts of the state where you live, and you may bring a claim in small claims court in your county if it qualifies there. We will not object to a small claims filing on the basis of venue.
Your rights as a consumer are not affected by these Terms. Nothing here limits or waives any right you have under federal or state consumer protection law, and nothing here limits the authority of the Federal Trade Commission or your state Attorney General to enforce those laws.
15. Force Majeure
We are not liable for delays caused by events outside our reasonable control, including carrier disruption, customs delays, natural disasters, strikes or government action. Where such a delay occurs, your rights under the FTC Mail Order Rule described in our Shipping Policy still apply.
16. Severability and Waiver
If a provision of these Terms is found unenforceable, the rest remains in force. A failure by us to enforce a provision is not a waiver of it.
17. Changes
We may update these Terms. The Effective Date below shows when the current version took effect. Changes apply to orders placed after that date; they do not change the terms of an order already placed.
18. Contact
MEOWPAMPER LLC (Trilumity)
1500 N Grant St Ste N, Denver, CO 80203, USA — registered office, administrative mail only
Email: support@trilumitybeauty.com
Phone: +1 (719) 345-1188 (monitored voicemail, callback within one business day)
Effective Date: August 26, 2026